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Office Administrator

Hyderabad

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To learn more about this career defining role, contact Janaki G To at hr@geosys.co.in
Date of Job Posting:10th March 2022



Geosys Enterprise Solutions Pvt Ltd.(Geosys) is an ISO 9001:2015 certified company which has been recognised as one of the 20 Most Promising GIS Solution Providers in 2017 in India by CIO Review. Since our inception over 10 years ago, we have been working with public and private sector clients, helping them in executing projects which improve the quality of their service delivery. As a valued Esri Inc. business partner, we have the ability to leverage global expertise in executing Enterprise Projects.

In a constantly changing technology landscape, we have initiated an organisation wide transformation,which aims to put Geosys in a position to better serve the Industry over the next 10 years. As part of this transformation, we are trying to find a better balance across people, processes, Infrastructure and resources.

Our Project Portfolio encompasses Application Development for web and mobile Platforms, Geographic Information system, Remote sensing. The Industry domains include Environmental Monitoring, Precision Agriculture, Natural Resources, Sustainability, Research and Tourism, Development.

If you would like to be part of our transformation, Geosys is looking forward to having you in our  collaborative project team which promotes innovation, personal growth,emphasising on accountability with a people centric approach.

If you are ready for an opportunity to make an impact, earn a competitive compensation combined with a comprehensive benefits on par with industry standards (Health Coverage,Life Insurance,Paid Vacation, Sick, Casual Leaves) while still having a work-life balance.

Reporting to Manager-Operations, the Office Administrator is responsible for delivering the highest level of customer service to clients, fellow employees and customers through the coordination and administration.

The desired candidate will have a similar background of experience in handling,  incoming calls and provide quality service by responding to the requests promptly, efficiently and courteously.

The successful candidate will have a

  • Professional appearance, demeanour with a positive flare and strong customer service attitude.

  • Experience to organize, multi-task, prioritize while being resourceful and proactive in dealing issues that may arise.


KEY RESPONSIBILITIES AND ACCOUNTABILITIES

As an Office Administrator at Geosys, You will be the first point of contact for customers, Clients and Employees. You will contribute towards shaping their impression of Geosys Enterprise Solutions and own their first experience with us. You will also drive day to day administrative responsibilities enabling our members to experience a seamless working environment, free of all maintenance issues.

  • Receive Clients and understand their needs.

  • Schedule Meetings and complete all administrative related paperwork.

  • Responsible for maintaining records of people moving in and out of the organisation.

  • Coordinating for the internal activities of  the organisation.

  • Owner of maintaining all office supplies like Stationery, Communication Devices etc.

  • Receive,redirect and maintain all incoming correspondence, including couriers, vendors, bills etc.

  • Retrieve, communicate and update all the invoice details every month.

  • Supervise Housekeeping operations with in the organisation.

  • Responsible for preparing the Weekly and Monthly reports for the Management.


QUALIFICATIONS

Education and Experience:

  • Diploma in Hospitality/Front Office Management preferred.

  • Customer Service Experience is must.


Knowledge, Skills and Abilities:

  • Superior interpersonal and listening skills – pleasant, approachable, and patient.

  • Effective verbal and written communication skills.

  • Punctual and reliable.

  • Should be well Organized and detail oriented.

  • Able to work on MS Office/ Google Suite Products.

  • Perform operational activities.

  • Handle all incoming calls.

  • Learn and comply with established policies, standards and procedures with in the organisation.

  • Provides excellent customer service through asking open ended questions to determine the needs.

  • Controls cash, cheques, etc. with in the Organisation.

  • Connect and build rapport by actively listening, asking the right questions and offering solutions which cater to the needs.

  • Deliver reliable solutions to our customers with a sense of urgency and sound judgment.

  • Be at ease working in a structured and goal-oriented environment (sales, calls, quality, customer retention).